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Please tell us what you
think about the City’s services.
What are we doing that you like? What
improvements to our services should we be making? You can share you comments with us in a
number of ways:
Or you can contact us directly by
filling out the quick survey form below. This will be especially
helpful to us if you recently received service from the City.
· Did you get the
information you were looking for?
· Did you get it in a timely, friendly manner?
· Did we deliver the service like we said we would?
· Is there a better way for us to serve you?
Our goal is to
provide you with great service.
But we can only do this with your help
by letting us know:
· When we did something right, so we can do it again.
· And when we did something wrong, so we can change it.
We are genuinely committed to looking for ways of improving service to our
residents, businesses and visitors—whether at City Hall, at our other City
facilities, over the telephone or out in the community. But we can only do this if you let
us know how we’re doing.
So, please take a moment to fill out
this quick survey. You can either print it out and leave it at any City facility, give it
to a City employee, mail it,
or you can submit it to us
directly by pressing the submit button when you’re done. If you prefer to contact us
by phone, we also have a customer service response line at
(626) 357-7931.
Thanks for your help.
How
do you think the City of Duarte is doing?
On a scale of A to F, how would you grade our service?
A-Outstanding B-Good C-Fair
D-Needs
Improvement
F-Unsatisfactory
Your Comments
Is there anything else—good or
bad—we should know about your contact with us?
Do you have any suggestions for how we
can better serve you in the future?
Was there an employee(s) who was
especially helpful—or unhelpful? Please let us know:
Optional Information
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