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Street Light Outage

Report Damage or a Problem

 

There are multiple ways to report damage in the city.  The following instructions provide a way to report that damage via the website.  We do our best to get to get to these items as quickly as we can.  Another good way to report damage is to give us a call at Duarte City Hall 626-357-7931.

 

 

Sidewalk Damage

 

Duarte funds an annual concrete repair program to proactively address sidewalk damage, but from time to time there are areas that need work that we have not gotten to yet.  If you notice sidewalk damage, please note the exact location and report the damage at the top of page by clicking on the envelope and completing the boxes.  

 

Street Damage

 

Duarte has an excellent record of street maintenance but from time to time there are areas that need work that have not been addressed yet.  Potholes and other damage are a good example of these types of issues.  If you notice street damage, please note the exact location and report the damage at the top of page by clicking on the envelope and completing the boxes.  

 

Street Light Outage

 

There are over 1,000 street lights in Duarte; some are operated SCE and other by the City of Duarte.   As a convenience to Duarte residents, the City will take all service requests and either address the issue or contact SCE to address the issue.  If you have a request related to a street light, please note the exact location and report the damage at the top of page by clicking on the envelope and completing the boxes.  

 

Traffic Signal Outage

 

When traffic signals are out, it can be a dangerous situation in need of immediate attention.  Because there may be a need for immediate response, we do not take on-line requests for service for traffic signal outages.  When you make a complaint, please make sure to have the correct location.

 

If you notice a traffic signal is out or is not working properly, please contact the City at 626-357-7931 or the Public Safety Office at 626-357-7938 during regular office hours or the Temple Sheriff’s Station over night or on weekends and holidays at 626-285-7171.