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City Operations/Facilities/Parks

City of Duarte

The City of Duarte continues to asses the evolving COVID-19 situation, make decisions based on state and county guidelines to keep the public safe, and will continually disseminate needed information to our residents via both the website and social media platforms. At this time, Duarte has 111 confirmed case of COVID-19 and three of the City's Senior Care facilities have reported 92 cases and 15 deaths.

On March 12, the City of Duarte activated its Emergency Operations Center (EOC) to support State and County actions to preserve public health.  Please see the Statement from Duarte Mayor Kang regarding COVID-19 released on March 12, 2020.

On March 17, the City Manager declared a local emergency in response to the coronavirus pandemic, and the Duarte City Council ratified that action on March 24. A proclamation of a local emergency allows the City to:

  • Mobilize local resources
  • Coordinate interagency response
  • Accelerate procurement of vital supplies
  • Use mutual aid
  • Seek reimbursement from State and Federal governments
  • Make or issue rules and regulations reasonably related to the protection of life and property
  • Require emergency services of any city employee

Maintaining the health and safety of our residents is our first priority. The City is monitoring the situation and taking actions based on direction from the Safer at Home Order for Control of COVID-19Governor Gavin Newsom’s Executive Order and the California Department of Health. In response to these concerns, City of Duarte leaders are implementing temporary preventative measures in City operations.The changes to operations will be in place until further notice. Please note that additional changes continue to occur as the situation evolves.

City Facilities/Services

  • City Hall will be open by appointment only. The building will not be open to the general public starting March 17. Please call (626) 357-7931 to make an appointment if you need permits, inspections, business licenses or similar service. 

  • Reloading a TAP card at City Hall will require an appointment. TAP cards can also be reloaded at the Duarte/City of Hope Metro Gold Line Station or online.

  • No dog license(s) will be sold at the Duarte Public Safety Office or City Hall until further notice. Please review required documents and payment method: Dog License Special Notice

  • City Hall employees will still be available to answer resident questions via phone and email during regular business hours. Regular hours are Monday - Thursday, 7:30 a.m. to 6:00 p.m.

  • Indoor facilities such as Fitness Center, Senior Center, Teen Center, Community Center, Royal Oaks Park Building and Duarte Park Building are closed until further notice.
  • Pools at the Fitness Center will be closed until further notice.

  • New reservations of facilities/gazebos (Royal Oaks Park Building, Teen Center and Community Center) have been suspended until further notice. 

Public Safety Services

  • The City’s Emergency Operations Center has been activated at the lowest level.

  •  Public Safety office will maintain regularly scheduled hours until further notice. Regular hours are Monday - Thursday, 7:30 a.m. to 6:00 p.m.; and Friday & Saturday, 7:30 a.m. to 4:00 p.m.

  •  In the case of an emergency, always dial 9-1-1.

  • On March 17, the City Manager declared a local emergency in response to the coronavirus pandemic, and the Duarte City Council will be ratifying that action on March 24. A proclamation of a local emergency allows the City to:
    • Mobilize local resources

    • Coordinate interagency response

    • Accelerate procurement of vital supplies

    • Use mutual aid

    • Seek reimbursement from State and Federal governments

    • Make or issue rules and regulations reasonably related to the protection of life and property

    • Require emergency services of any city employee

  • The Los Angeles County Sheriff's Department (LASD) will have enhanced patrol during this time, particularly in unincorporated parts of the County and contract cities, such as Duarte. In addition to providing general safety, the intent of increased patrol is to mitigate burglarization of business while they are closed and to do welfare checks on homebound and limited mobility seniors.

  • LASD is requesting that non-emergency incidents be reported online through the Sheriff’s Online Report Tracking System.
    • Report the following incidents online:

      • Lost or stolen cell phones valued $950 or less

      • Lost or stolen property valued $950 or less

      • Vandalism, excluding graffiti, where damage is valued under $400

      • Theft from an unlocked vehicle valued $950 or less

      • Theft from an open or unsecured area valued $950 or less

      • Supplemental Loss Form (Must already have a LASD report number)

  • Effective Friday, March 20, we will stop enforcing street sweeping restrictions until further notice.   No 3-6AM parking. R.V. parking restrictions will still be enforced, as will all other safety violations of the California Vehicle Code and Municipal Code.

  • All reports of businesses or persons disregarding safer at home orders should be reported to the Los Angeles County Department of Public Health at their online site which is www.publichealth.lacounty.gov and clicking on their file a report icon.

City Events and Recreation Programs

  • All Parks and Recreation programming is cancelled until further notice.. This includes all recreational activities, indoor and outdoor sports leagues, aquatics classes, and instructional courses.
  • All play and sports amenities are closed until further notice - including playgrounds, fitness equipment, basketball courts, tennis courts, volleyball courts, futsal/pickleball courts, and skate park.
  • All senior programs have been cancelled until further notice.
  • The Duarte Senior Center frozen meal pick up on Tuesdays has reached maximum capacity. The Duarte Senior Center can not add any more  participants.  If you are interested in being placed on a waiting list for the frozen meals please call Intervale Senior Services at (626) 214-9443. 
  • The Los Angeles Regional Food Bank who previously hosted a monthly Food Bank at the City of Duarte has transitioned to home deliveries for seniors in coordination with Amazon Flex. The program is currently open for enrollment via phone applications.  Interested applicants may call the Food Bank at 323-234-3030, xt. 170 to complete the process.
  • Supervised Parks program has been suspended at Beardslee and Royal Oaks Parks until further notice.
  • The Duarte Boxing Program is suspended until further notice

Parks and Trails

  • All Duarte Parks will remain open during regular hours of sunrise to 10 p.m. However, in accordance with County and State officials orders to prevent the spread of COVID-19, all playgrounds and exercise equipment will be closed to the public starting March 20 until further notice.
  • Park restrooms will be open during regular hours.
  • Effective May 8th, residents may now resume activity on the Donald and Bernice Watson Recreation Trail and the Encanto Nature Walk as long as all posted regulation are being adhered to.

City Meetings

  • The Planning Commission will still meet on Monday, ; all other City Commission meetings until further notice are cancelled.

  • In accordance with Executive Order N-25-20 and guidance from the California Department of Public Health on gatherings, the City Council meeting on March 24 at 7:00 p.m. will be held via teleconferencing. Although public access to the meeting in-person will not be allowed, the public may wish to watch or listen to the meeting from home. To access the meeting, click here. The meeting will livestream on the website.

    • Public comment will be accepted by email to duarteinfo@accessduarte.com before or during the meeting, prior to the close of public comment on an item, to be read into the record. Public comments will still be subject to the standard 3-minute time limit. City Council will also receive a copy of public comments.

    • PLEASE NOTE: The subject line of your public comment email must contain the Agenda item number and/or title.

Visit the City website for the latest status of City services. Updates will be shared regularly through the City's social media - Facebook, Twitter, Instagram - and by calling City Hall at (626) 357-7931.

Updated 5/27/20